These terms cover your use of the Sergeant Fire & Safety Solutions website. By browsing this site or sending us a request through it, you agree to what is set out below. If you do not agree, please do not use the site.
This website is informational
The pages here describe the services we offer and share general fire safety guidance for food-service businesses. They are written to help you understand what we do and to make it easy to get in touch. They are not a substitute for an on-site assessment, for the instructions supplied with your equipment, or for the requirements of your local fire authority.
Requesting a quote does not create a contract
Sending us a request through the contact form starts a conversation. It does not create a service agreement, reserve a booking, or oblige either of us to anything. We will reply to discuss what you need. Work only goes ahead once we have agreed on it with you directly.
Scope and pricing are confirmed separately
Anything on this site about services, coverage, or timing is a general description. The exact scope of work, the schedule, and the price for your site are confirmed with you in writing before we begin, because they depend on your equipment, your premises, and what your inspection requires.
Compliance and inspections
Fire code requirements vary by jurisdiction and are enforced by your local authority having jurisdiction. We work to the applicable standards and help you get your equipment and documentation in order, but no service provider can guarantee the outcome of an inspection carried out by someone else. Responsibility for keeping your premises compliant, and for how equipment is used and maintained day to day, stays with you as the operator.
Emergencies
This website and its contact form are not an emergency service and are not monitored around the clock. In an emergency, call 911.
Using the site
Please use this site lawfully and reasonably. Do not attempt to disrupt or gain unauthorized access to it, submit false information or other people’s details through our form, or use our forms to send bulk or automated messages.
Content and intellectual property
The text, images, logo, and design of this site belong to Sergeant Fire & Safety Solutions or are used with permission. You are welcome to read, print, and share pages for your own reference. Please do not republish our content or use our name and logo commercially without our written permission.
Links to other websites
We sometimes link to other organizations, standards bodies, or manufacturers because their information is useful. We do not control those sites and are not responsible for their content or their practices.
Accuracy and availability
We take care to keep this site accurate and up to date, but we cannot promise that every page is complete or current at all times, or that the site will always be available without interruption. The site is provided as it is, and we make no warranties about it beyond those the law requires.
Limitation of liability
To the extent permitted by law, Sergeant Fire & Safety Solutions is not liable for indirect or consequential losses arising from your use of this website or from reliance on its general informational content. Nothing here limits any liability that cannot legally be limited, and nothing here affects the terms of any service agreement we enter into with you.
Changes to these terms
We may update these terms as our services or this website change. The current version is always the one published on this page, and the date at the top shows when it was last updated.
Governing law
These terms are governed by the laws of the state in which Sergeant Fire & Safety Solutions operates.
Contact
If you have a question about these terms, please get in touch using the contact details published on our contact page.
This page is written in plain language for general information. It is not legal advice.